Responsible Gaming

Gamble responsibly

Gambling involves risk, and there is no guaranteed way to win. Games are based on chance or other outcomes that cannot be controlled by a player. Previous results do not predict future results, and a winning streak does not make a future win more likely. Never assume that a game owes you a win or that losses can be recovered by continuing to play.

Before you begin, decide how much time and money you are comfortable spending. Treat that amount as an entertainment expense, similar to the cost of another leisure activity. Only gamble with money that is available after essential expenses have been paid. Do not use money set aside for rent, mortgage payments, bills, food, education, savings or other important needs.

• Set a spending limit before you play and do not increase it while gambling.
• Set a time limit and take regular breaks away from the screen.
• Keep track of deposits, bets, wins and losses rather than relying on memory.
• Avoid gambling when you are upset, stressed, tired, bored or under the influence of alcohol or other substances.
• Do not chase losses or borrow money to continue gambling.
• Do not gamble as a way to earn an income or solve financial difficulties.
• Keep gambling separate from essential spending and other financial commitments.
• Remember that taking a break is always an appropriate choice.

If gambling is no longer enjoyable, or if you feel unable to follow your own limits, stop playing and seek support. Speaking with someone early can make it easier to regain control.

Recognising when gambling may be causing harm

Gambling harm can affect finances, relationships, work, study, health and emotional wellbeing. It can develop gradually, and you do not need to wait for a crisis before asking for help. The following signs may indicate that gambling is becoming difficult to control:

• Spending more time or money gambling than you intended.
• Trying to win back money after losing it.
• Increasing bet amounts to achieve the same excitement.
• Feeling restless or irritable when trying to cut down or stop.
• Hiding gambling activity, losses or account information from others.
• Borrowing money, selling belongings or using credit to gamble.
• Missing work, study, sleep, appointments or social activities because of gambling.
• Arguing with family or friends about gambling.
• Feeling anxious, guilty, ashamed or distressed after gambling.
• Thinking about gambling frequently or planning daily activities around it.
• Neglecting bills, responsibilities, personal care or other interests.
• Returning to gambling after deciding to stop.

If any of these signs apply to you, stop gambling and consider speaking with someone you trust. An independent gambling counsellor can help you understand what is happening and discuss practical steps. Support is also available for family members, friends and others affected by someone else’s gambling.

Practical steps after a loss

A loss can create pressure to keep playing, but continuing usually increases the risk of further losses. Close the game, move away from the device and review your spending when you feel calm. Avoid making financial decisions while distressed. You may wish to block gambling payments through your financial institution, use device controls or ask a trusted person to help manage access to money.