Cookies Policy | Fair Crown Casino

About cookies

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember selected preferences and support certain website functions. Cookies do not usually contain information that directly identifies you, although information collected through cookies may be combined with other information held about you.

Fair Crown Casino may also use related technologies, including pixels, tags, software development kits, local storage and similar tools. In this policy, we refer to these technologies collectively as cookies unless a separate distinction is important. These technologies may operate on our website, in communications we send and in digital services that connect with our website.

Cookies may be set by Fair Crown Casino or by third parties that provide services for us. A first-party cookie is placed by the website you are visiting. A third-party cookie is placed by another service that operates on, supports or interacts with that website. Third-party providers may use their own technologies in accordance with their own privacy information and terms.

Why cookies are used

To help the website load correctly and provide core functions.
To keep sessions secure and help protect accounts, transactions and other areas of the website.
To remember choices such as language, region, display settings or cookie preferences.
To understand how visitors use the website and identify areas that may need improvement.
To monitor performance, reliability and technical errors.
To support responsible, relevant and compliant communications where permitted.
To help detect suspicious activity, misuse, fraud or attempts to compromise website security.
To measure the effectiveness of marketing or advertising activity where this is enabled and permitted.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website functions. They may support account access, navigation, security controls, session management and other services you request. Without them, parts of the website may not work properly. Because they are required for core functions, they may remain active even when optional cookies are declined, subject to applicable settings and law.

Preference and functionality cookies

These cookies help the website remember information that changes how it looks or behaves. For example, they may remember a preference you have selected, reduce the need to repeat information or help provide a more consistent experience between visits. If these cookies are disabled, some preferences may not be saved and certain features may be less convenient.

Analytics and performance cookies

Analytics cookies help us understand website use, such as which pages are visited, how users move through the website and whether pages or functions are performing as expected. The information may be collected in an aggregated or otherwise controlled form. We use this information to improve content, design, navigation, technical performance and the overall user experience.

Security and fraud-prevention technologies

Cookies and similar technologies may help us identify unusual activity, prevent unauthorised access and protect the website, our players and our business. These tools can assist with maintaining account security, meeting compliance obligations and investigating activity that appears fraudulent, abusive or inconsistent with our terms.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help us understand interactions with our communications or campaigns. They may allow us or our service providers to measure reach, recognise a returning device or present information that is more relevant to a user's interests. We do not use this policy to promise that any particular advertising or marketing technology will always be active.

Your choices and cookie controls

When optional cookies are used, you may be offered choices through a cookie banner, preference centre or similar control. You can use that control to accept or decline categories of optional cookies, where the available settings allow. Your choices may be stored in a preference cookie so that the website does not ask you again each time you visit.

You can also manage cookies through your web browser. Most browsers allow you to view stored cookies, block new cookies, delete existing cookies or receive a notification before a cookie is saved. Browser settings differ, so you should check the help or privacy section of your chosen browser for instructions. Some devices also provide controls for limiting tracking or resetting advertising identifiers.

If you block or delete cookies, the website may not operate as intended. You may be signed out of an account, lose saved preferences or be unable to use particular features. Blocking cookies may not remove all similar technologies, and a setting that applies to one browser or device may not apply to another. If you use more than one device, you may need to update your preferences on each device.

Cookie choices do not necessarily affect information that was collected before your settings were changed. They also do not replace other controls relating to account information, direct marketing, privacy requests or responsible gambling tools. Those matters may be handled under our Privacy Policy, account settings or applicable service terms.

Consent and lawful use

Depending on the type of cookie, its purpose and the circumstances in which it is used, Fair Crown Casino may rely on consent, a legitimate operational need, security requirements or another lawful basis available under applicable privacy law. Where consent is required, we will seek it through an appropriate notice or control. You may withdraw or change consent for optional cookies by using the available cookie settings, although this will not affect processing that occurred before withdrawal.

Third-party services, retention and updates

Some website features may be supported by third-party service providers. These providers may use cookies or similar technologies to deliver hosting, analytics, security, payment-related functions, customer support, communications, advertising or other services. Their access is intended to be limited to the services they provide, but their handling of information may also be governed by their own privacy policies. We encourage you to review the information provided by third parties when their tools are presented on the website.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain for a set period or until they are deleted. The period may vary according to the cookie's purpose, the service that places it and your browser settings. We may retain information associated with cookies only for as long as reasonably necessary for the relevant purpose, security, compliance, dispute resolution or other legitimate business requirements.

Information collected through cookies may include an internet protocol address, browser type, device details, operating system, pages viewed, approximate location, referral information, dates and times of visits, interactions with website functions and information about how the website performs. We use this information in accordance with our Privacy Policy and applicable requirements. We do not intend this policy to describe every technical identifier that may be used in every situation.

Changes to this policy

We may update this Cookies Policy when our website, technologies, services, legal obligations or operating practices change. The updated version will be made available on this page and will apply from the stated or implied effective date. We recommend checking this page periodically so that you remain informed about how cookies and similar technologies are used. Where appropriate, we may also provide an additional notice or request a new choice.

Questions and privacy requests

If you have a question about this Cookies Policy, wish to understand how information is handled or want to make a privacy-related request, please use the contact or support channel made available on the Fair Crown Casino website. We may need to verify your identity before responding to a request. Further information about access, correction, complaints and other privacy matters is set out in our Privacy Policy.

This policy is general information about cookies used in connection with Fair Crown Casino. It does not change any applicable terms, account requirements, responsible gambling information, privacy notices or legal obligations. By continuing to use the website after reviewing the relevant notice, you acknowledge the use of cookies in accordance with your selected settings and applicable requirements.