Fair Crown Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Fair Crown Casino. Please read them carefully before creating an account, depositing funds, playing games or using any other service available through the website.

Fair Crown Casino operates under a licence issued by the Comoros AOFA (licence ALSI-202508056-FI2) and a licence from the Tobique Gaming Commission in New Brunswick (licence no. 0000002).

1. Acceptance and eligibility

These Terms & Conditions form a legal agreement between you and Fair Crown Casino in relation to your use of the website, account services, games, promotions and related features. By accessing the website or using any service, you confirm that you have read, understood and agreed to these terms. If you do not agree, you must stop using the website.

You must be legally permitted to use online gambling services in the place where you are located. You must also meet the applicable minimum age requirement. Fair Crown Casino may ask you to confirm your age, identity, location or eligibility before allowing access to certain services. Providing false, incomplete or misleading information may result in restricted access, account closure or the withholding of transactions where permitted by law.

You are responsible for checking that online gambling is lawful for you. Access to the website may be restricted in some locations, and technical access does not mean that gambling is legal in every jurisdiction. You must not use the website if doing so would breach any law, regulation, order or restriction that applies to you.

Your account

You may hold only one personal account unless Fair Crown Casino expressly allows otherwise.
You must provide accurate, current and complete registration information.
You must keep your login details confidential and take reasonable steps to protect your account.
You must tell Fair Crown Casino promptly if you suspect unauthorised access or any security issue.
You must not allow another person to use your account, payment method or account balance.
You must not sell, transfer, assign or otherwise give your account to another person.

2. Account verification, funds and transactions

Fair Crown Casino may carry out identity, age, location, payment and security checks. These checks may be required when you register, deposit, withdraw, change account information or use particular services. You agree to provide documents or information that is reasonably requested for verification. Information supplied for this purpose must be genuine, readable and current.

Deposits must be made using a payment method that you are authorised to use. Third-party payments may be rejected or returned. You should review the available payment options, processing information and any applicable conditions before making a deposit. You remain responsible for checking that the amount entered is correct before confirming a transaction.

Withdrawals may be subject to verification, security checks, applicable transaction rules and any conditions displayed at the time of the request. Fair Crown Casino may require that funds are returned to an appropriate verified payment method. Processing times can vary because of checks, payment providers, banks, weekends, public holidays or circumstances outside the website's control.

You must not use the website to deposit or withdraw funds for unlawful purposes, money laundering, fraud, chargeback abuse or any other prohibited activity. If a transaction is reversed, disputed or identified as suspicious, Fair Crown Casino may pause related activity while the matter is reviewed. Where an account is closed or restricted, any remaining balance will be handled in accordance with applicable law and the relevant circumstances.

Account balance and errors

You should check your account history and balance regularly and report suspected errors as soon as possible. If a technical or administrative error results in an incorrect credit, bonus, payout or balance, Fair Crown Casino may correct the error. If you have used funds credited in error, the corresponding amount may be recovered or deducted where legally allowed.

3. Games, promotions and responsible use

Games are provided for entertainment. Game rules, available features, entry requirements and any relevant information should be reviewed before you play. Outcomes are determined by the applicable game system and, where relevant, approved random processes. You accept that game results are final, subject to investigation of a clear technical fault, system error or other issue that requires correction.

Promotions, bonuses, free plays and other offers may have separate terms. Those terms may explain eligibility, activation, expiry, wagering or play-through requirements, game restrictions, withdrawal conditions and maximum permitted use. You should read the specific promotional terms before accepting an offer. If promotional terms conflict with these Terms & Conditions, the specific promotional terms will generally apply to that offer.

Fair Crown Casino may withdraw, change, suspend or end a promotion where permitted, including where an offer has been displayed incorrectly, becomes unavailable, is affected by a technical issue or is used contrary to its terms. A promotion must not be abused through multiple accounts, coordinated play, misleading information, payment manipulation or any other conduct intended to obtain an unfair advantage.

Responsible gambling

Gambling should remain an enjoyable leisure activity, not a way to make money or recover losses. Only gamble with money you can afford to lose, set personal limits and take regular breaks. Do not gamble when upset, under the influence of alcohol or drugs, or when gambling is affecting your finances, work, relationships or wellbeing.

Use available deposit, spending, session or loss controls where offered.
Consider a break or account closure if gambling no longer feels enjoyable or controlled.
Do not chase losses or increase stakes to try to recover money.
Seek support from an appropriate gambling-help service if you are concerned about your gambling.
Contact Fair Crown Casino through the available website support channels to ask about responsible gambling options.

4. Acceptable use, privacy and website availability

You must use the website lawfully and fairly. You must not interfere with its operation, introduce malicious code, use automated tools without permission, attempt to bypass security, access another person's account or exploit a fault. You must not use the website to harass others, distribute unlawful material, conceal your identity for a prohibited purpose or engage in fraud, collusion or manipulation.

Fair Crown Casino may monitor activity for security, compliance, fraud prevention, responsible gambling and service improvement. Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. By using the website, you acknowledge that information may need to be collected, used or disclosed for account administration, identity checks, payment processing, legal obligations, risk management and customer support.

The website, games and related content are provided subject to availability. Access may be interrupted or limited because of maintenance, updates, technical faults, telecommunications issues, payment-provider problems, events outside reasonable control or legal and regulatory requirements. Fair Crown Casino does not promise that the website will always be available, uninterrupted, secure or free from errors.

Website content is provided for general information and may change without notice. Links to third-party websites or services may be provided for convenience. Fair Crown Casino is not responsible for the content, availability, security or practices of third parties, and your use of those services may be subject to separate terms.

5. Suspension, liability and changes to these terms

Fair Crown Casino may suspend, restrict or close an account where reasonably necessary for security, verification, responsible gambling, legal compliance, suspected fraud, breach of these Terms & Conditions, payment concerns or operational reasons. You may also request account closure. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, disputes, unlawful conduct or the use of promotional benefits.

To the extent permitted by law, Fair Crown Casino is not responsible for losses caused by your failure to protect account details, your unlawful use of the website, events outside reasonable control, interruption of telecommunications or payment services, or reliance on inaccurate information supplied by you. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

These Terms & Conditions may be updated from time to time to reflect changes to the website, services, legal requirements, security procedures or operating practices. The current version will be made available on the website. You should review it regularly. Continuing to use the website after an updated version is published indicates acceptance of the revised terms, unless the law requires a different process.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, it will be read down or removed only to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not waive the right to enforce it later. These terms are intended to operate consistently with applicable Australian law and mandatory player protections.

If you have a question, complaint or concern about these Terms & Conditions, use the support or contact options made available on the Fair Crown Casino website. Please include enough information for the matter to be identified, but do not send payment passwords or other unnecessary sensitive information through an unsecured channel.